Transitional Duty Manager gives HR managers and safety teams at 50–1,000-employee operations a structured, auditable, carrier-independent return-to-work workflow — with O*NET-driven duty matching and a built-in WA Stay-at-Work reimbursement packet that recovers up to $25,000 per qualifying claim.
When an injured worker arrives Monday morning, the employer must produce a restriction-compliant light-duty assignment, a state-form-compliant job description, a physician-approved offer letter, and a documented acceptance or refusal — or the claim converts from medical-only to lost-time. For a 50–500-employee employer with 5+ claims per year, poor documentation drives an estimated $71,000–$120,000/yr in avoidable claim escalation.
Washington's Stay-at-Work program paid $16 million in reimbursements in 2024. An employer with 3–5 qualifying claims per year who fails to file forfeits an estimated $15,000–$75,000/year in recoverable wage reimbursement — often because the approved-day log and physician approval records were never organized in a defensible format.
When the RTW coordinator leaves, the institutional program knowledge walks out. Open cases are not tracked. Restriction windows lapse. Reimbursement windows are missed. The entire program resets with each turnover — because the process lived in one person's email, not in a structured system.
One claim is manageable in a spreadsheet. At three concurrent open cases with different expiry dates, different state form requirements, and different physician approval timelines, the system breaks. Every concurrent claim after the first adds disproportionate administrative risk.
Combined cost of inaction: an estimated $115,000–$225,000/year in avoidable costs — 27–54× the Multi-Site annual subscription cost.
Transitional Duty Manager replaces the email threads, spreadsheets, Word offer letters, and Access databases you're stitching together today with a structured, auditable, carrier-independent record that follows the employer across insurers and states — from the moment the physician form arrives through the day the reimbursement check clears.
Captured physician restrictions are matched against your site-scoped task bank using O*NET 30.3 physical-demands and abilities data. Every match shows the restriction↔demand rationale. Final selection is always a human decision, recorded in the audit trail.
Generate the physician approval packet, issue the written modified-duty offer, and capture acceptance or refusal with timestamp, method, and representative identity. Every step is logged. Nothing falls through.
Approved days and wages are tracked using approved-dates-only logic per WA L&I program rules. When you're ready to file, the pre-filled My L&I-ready reimbursement packet is assembled from stored case data — up to $25,000 per qualifying claim.
WA APF and TX DWC-073 as primary intake forms, with a generic work-status fallback. Restrictions stored once, linked to every downstream document and the matching engine — no re-keying.
SOC-keyed matching against your employer task bank. Ranked results with explainable restriction↔demand rationale. Human selection required — AI-disclosure-ready per Colorado SB 26-189 (eff. Jan 1, 2027).
Site-scoped task bank seeded at onboarding for manufacturing, construction, healthcare, and logistics using O*NET-derived templates. The populated task bank is your program's long-term institutional memory.
Generate the approval packet, record physician response, and issue the written offer. Capture acceptance or refusal with timestamp and method. A 5-business-day non-response alert fires automatically.
Every document generated, sent, approved, accepted, refused, or edited logged with actor identity and timestamp. Retained ≥3 years. Exportable as CSV for carrier audits and L&I reviews.
50% of base wages, 120-workday cap, $25,000 maximum per claim (injuries on/after Jan 1, 2025). Pre-filled, My L&I-ready. TX DWC-008 and OR EAIP available on Multi-Site tier.
Open a new case, select your intake form (WA APF, TX DWC-073, or generic fallback), and enter the physician's restriction fields. Stored once. Linked to everything downstream.
Run the O*NET matching engine against your task bank. Confirm the human duty selection. Generate the physician approval packet and written offer. Capture acceptance or refusal with timestamp.
Log approved days and wages using approved-dates-only logic. When the case is ready, export the pre-filled WA SAW reimbursement packet. File through My L&I.
Washington's Stay-at-Work program reimburses 50% of base wages for light-duty work — up to $25,000 per qualifying claim. An employer with just 3 qualifying claims per year who fails to file forfeits up to $75,000 annually.
Calculate My WA SAW RecoveryEstimated annual recovery
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The essential starter kit for building a return-to-work program.
$49
Everything you need to stand up a return-to-work / transitional-duty program.
$99
A library of 51 occupations across manufacturing, construction, healthcare, and warehousing — each with real O*NET 30.3 physical-demand importance ratings…
$29
A focused set of the documents you need to offer and document modified duty.
$22
Track up to 20 concurrent return-to-work cases in one workbook.
$35
Document your own jobs' physical demands and essential functions so an accurate picture can go to the treating physician.
$59
Duty Matching & Documentation
Knee injury claims are twice as likely to convert from medical-only to lost-time. This guide shows how to translate typical knee restrictions into safe, documented tasks.
8 min read · Nov 13, 2026
Compliance & Liability
A light-duty offer made inconsistently can look like punishment for filing a claim. This article covers the decision records that show every worker got the same process.
7 min read · Nov 10, 2026
Compliance & Liability
A transitional duty assignment changes how a case is classified on the OSHA log. This guide explains the job transfer or restriction column and keeping both records in sync.
8 min read · Nov 6, 2026
$149/mo
Single-location employer, RTW Coordinator or HR Manager, 50–300 employees
$299/mo
Multi-location or multi-state employer, self-insured, 300–1,000 employees
$499+/mo
TPA, comp broker, PEO, safety consultant managing 5–30+ employer clients
$25,000
Max per claim
120 Days
Max reimbursable
$16M
WA SAW paid in 2024
47,000+
Est. SAW-eligible employers
Join the Waitlist — first qualifying claim covers years of subscription cost.
Join the WaitlistState reimbursement program rules change. New physician form field specs land without warning. We track it so you don't have to — practical RTW guides and program updates delivered to your inbox.